10/12/2024 |
Institute of Customer Service Feedback Survey
We've partnered with the Institute of Customer Service (ICS) to conduct a customer service survey to benchmark our performance against other customer service organisations.
06/12/2024 |
December pension payment date
BTPS December pensions will be paid to UK bank accounts on Monday 23 December 2024. Payments to overseas accounts may arrive up to 5 working days after the payment date.
04/11/2024 |
2024 Budget – Proposed Pensions Tax Changes
Key changes to pensions tax proposed in the 2024 Budget